Please read these Terms and Conditions carefully before entering our facility. By entering our premises, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not proceed.

1.Reception and Ticket Purchase:

To enter our facility, please inform the staff at the reception area and purchase a ticket. Admission without a valid ticket is not permitted.

2.No Running:

For the safety of all visitors, running is strictly prohibited within our facility, even while playing with the dogs. Please maintain a controlled and calm environment.

3. Outside Food and Beverages:

Bringing outside food and beverages into our facility is not allowed. We strive to maintain cleanliness and ensure the well-being of all animals in our care.

4. Age Restrictions:

Any individual under the age of 18 must be accompanied by a family member or relative who is at least 21 years old to enter our facility. If a child visits with a nanny or driver, written confirmation from the child’s guardians must be sent to us via WhatsApp prior to entry.

5. Feeding Dogs:

Feeding dogs food and treats within our facility is not allowed without the explicit approval of the dog owner. Please respect the dietary requirements and preferences of each individual dog.

6. Handling Dogs:

Carrying, dragging, and pulling dogs within our facility is strictly prohibited. Please ensure gentle and respectful handling of all animals.

7. Door Closure:

All doors within our facility should be kept closed at all times to prevent any accidental escapes and maintain a secure environment.

8. Assessment of Aggressive and Social Dogs:

Aggressive and unsocial dogs will be assessed by our staff to determine whether they can enter our facility. In some cases, entry may be permitted with the use of a muzzle, while in other cases, entry may be refused.

9.Leash and Muzzle Policy:

Rottweilers and Belgian Malinois breeds must be on a leash and wear a muzzle at all times while within our facility. This policy is in place to ensure the safety of all visitors and animals.

10. Owner’s Responsibility:

Every dog owner is fully responsible for the behavior and actions of their pet while within our facility. Please ensure proper supervision and control of your dog at all times.

11. Notification of Dog’s Stay:

If you will be leaving your dog in our facility for grooming, daycare, or any other services, please inform the reception staff and provide your contact details. This allows us to communicate with you regarding your pet’s stay and address any concerns or emergencies.

12. Vaccination Requirements:

Only fully vaccinated dogs and cats are accepted within our facility. Proof of vaccination may be required. Proof of vaccination will be requested. Dogs with contagious diseases, serious injuries, recent serious surgical procedures, and females in heat are not allowed within our premises.

13. Water Provision:

Owners are responsible for providing their dogs with their own water supply, either through a bowl or a water tumbler. Please ensure your dog has access to fresh water during their visit.

Please note that these Terms and Conditions are subject to change without prior notice. It is your responsibility to review these terms periodically.

By entering our facility, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.